FAQ

Is RespawnLabz legit?

Yes. I'm Tim, a gamer in Clemson, South Carolina. I personally test every console before it lists, and what you see in the listing is what shows up at your door.

Where do your consoles come from?

I source quality pre-owned consoles locally and through trusted channels, hand-picked for value. Every unit is tested before it lists.

How do you test the consoles?

Every console is powered on and run through its paces before it lists: it boots, plays games, the controller pairs, and the ports work. If it doesn't pass, it doesn't list.

What does "sold as-is" mean?

The console is pre-owned and comes with no warranty. The listing describes exactly what you get, including controller count and storage size. Please read it carefully before buying.

Why don't you offer a warranty?

Skipping the warranty is what keeps our prices honest. You're paying for a tested console at a fair price, not a marked-up price with warranty costs baked in.

How fast will my order ship?

Orders ship within 1-2 business days, with tracking emailed to you.

What if my console arrives damaged?

Contact us within 7 days of delivery with photos and we'll replace it or refund you.

Can I return a console?

All sales are final except for shipping damage, wrong items, or a console that doesn't match its listing. See our Returns and Refunds policy for the full details.

How do I contact you?

Email respawnlabssc@gmail.com or use our contact page. We reply within 2 business days.